Terms and Conditions

3.1 General obligations

As a user of our services, you agree to comply with all applicable laws, regulations, and these Terms and Conditions. You are solely responsible for your conduct and any data, text, information, or other content that you submit or post through our services.

• • Provide accurate, current, and complete information when requested
• • Maintain the security and confidentiality of your account credentials
• • Notify us immediately of any unauthorized access or security breaches
• • Use our services only for lawful purposes and in accordance with these terms
• • Respect the intellectual property rights of Luminos Arc and third parties

3.2 Prohibited activities

You expressly agree not to engage in any of the following prohibited activities:

3.3 Compliance with regulations

You are responsible for ensuring your use of our services complies with all applicable regulations in your jurisdiction, including but not limited to:

• • Data protection and privacy laws (such as GDPR)
• • Consumer protection regulations
• • Marketing and advertising standards
• • Industry-specific regulations applicable to your business

3.4 Age restrictions

Our services are intended for business use by individuals and organizations. Users must be at least 18 years of age or the age of majority in their jurisdiction. By using our services, you represent that you meet these age requirements.

4.1 Scope of services

Professional consulting services provided by Luminos Arc are governed by separate service agreements that specify scope, deliverables, timelines, and compensation. These Terms and Conditions apply to all service engagements unless specifically contradicted by the service agreement.

Services may include strategic planning, communications guidance, social media strategy, partnership development, or other marketing-related consultation as defined in individual agreements.

4.2 Client responsibilities

When engaging our professional services, you agree to:

• • Provide timely, accurate information necessary for service delivery
• • Respond to communications and requests within reasonable timeframes
• • Make decisions necessary for project progression
• • Fulfill payment obligations according to agreed terms
• • Implement recommendations appropriately within your organization

4.3 Independent advice

Our services constitute professional guidance based on our expertise and analysis of your situation. Final decisions regarding implementation and business strategy remain your responsibility. We recommend consulting appropriate legal, financial, or technical advisors for matters outside our scope of expertise.

6.1 Confidential information

During professional engagements, both parties may exchange confidential information. We agree to maintain the confidentiality of any proprietary or sensitive information shared during our work together, subject to exceptions for:

• • Information that is publicly available or becomes public through no fault of ours
• • Information we can demonstrate was already in our possession
• • Information required to be disclosed by law or court order
• • Information disclosed with your written consent

6.2 Data protection compliance

We process personal data in accordance with our Privacy Policy and applicable data protection laws, including GDPR. You are responsible for ensuring that any personal data you provide to us has been collected lawfully and that you have appropriate consent or legal basis for sharing it.

6.3 Use of anonymized data

We may use anonymized, aggregated data from our work to improve our services, develop insights, or for research purposes, provided such use does not identify you or disclose confidential information.

7.1 Our intellectual property

All intellectual property rights in our website, services, methodologies, frameworks, and materials remain the exclusive property of Luminos Arc unless otherwise specified in a service agreement.

You are granted a limited license to use our services and access our content as intended, but this does not transfer any ownership rights.

7.2 Client intellectual property

You retain all intellectual property rights in materials you provide to us. By sharing materials, you grant us a limited license to use them solely for the purpose of providing our services.

7.3 Work product ownership

Ownership of deliverables and work product created during professional engagements will be specified in individual service agreements. Typically, you receive ownership of final deliverables upon payment, while we retain rights to methodologies and general approaches.

8.1 Termination rights

Either party may terminate these Terms and Conditions or any service engagement in accordance with the provisions outlined in specific service agreements. For general website access, we reserve the right to suspend or terminate your access at any time for:

• • Violation of these Terms and Conditions
• • Fraudulent, abusive, or illegal activity
• • Conduct that damages or could damage our reputation or services
• • Extended periods of inactivity

8.2 Effects of termination

Upon termination, your right to access and use our services immediately ceases. Provisions regarding intellectual property, confidentiality, liability limitations, and dispute resolution survive termination.

8.3 Data upon termination

After termination of a service engagement, we may retain your information as necessary for legal compliance, dispute resolution, or as specified in our Privacy Policy. You may request deletion of your data subject to these exceptions.

9.1 Governing law

These Terms and Conditions are governed by and construed in accordance with the laws of Sweden. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Stockholm, Sweden.

9.2 Informal resolution

Before initiating formal proceedings, we encourage parties to seek an informal resolution through direct communication. Many disputes can be resolved efficiently and amicably through dialogue.

9.3 Jurisdiction and venue

You consent to the personal jurisdiction of the courts located in Stockholm, Sweden, and agree that such courts are the proper venue for any disputes arising from these terms.

9.4 Limitation period

Any claim or cause of action arising from or related to these Terms and Conditions must be filed within one year after the claim or cause of action arose, or such claim shall be permanently barred.

10.1 Entire agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and any applicable service agreements, constitute the entire agreement between you and Luminos Arc regarding your use of our services.

10.2 Severability

If any provision of these terms is found to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force.

10.3 Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these terms does not constitute a waiver of that right or provision.

10.4 Assignment

You may not assign, transfer, or sublicense these Terms and Conditions or any rights hereunder without our prior written consent. We may assign these terms to any affiliate or in connection with any merger, acquisition, or sale of assets.

10.5 Notices

Official notices under these terms should be sent to the contact information provided below. Notices to you may be sent to the email address associated with your account or through other reasonable means.

10.6 Modifications to terms

We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated through our website, email, or other appropriate channels. The "Last Updated" date at the top of this document indicates when changes were last made.

Your continued use of our services after changes take effect constitutes acceptance of the modified terms. If you do not agree with changes, you must discontinue use of our services.

10.7 Language

These Terms and Conditions are provided in English. In case of any translation, the English version shall prevail to the extent permitted by applicable law.